Advantages of GLS

         Fast shipping to many EU countries

Reasonable and fair prices

Europe-wide company, hardly any handovers to partner companies (except Bulgaria and Sweden)

Large network of pick-up shops with long opening hours

Transparent tracking system for parcel tracking

100% insured parcels unless a drop-off authorisation is signed

Social Responsibility and Climate Protect (Link https://gls-group.eu/AT/en/about-us/our-responsibility)

The parcel delivery service is a cornerstone of every online shop. There are over 100 providers across Europe and each has its advantages and disadvantages. It doesn't matter whether it's Post, DHL, DPD, Hermes, UPS or any of the others, in the end it's important to us and you that your parcel finds its way as quickly as possible and at a fair price.

We currently rely on GLS as our logistics partner!

We regularly compare prices, service, delivery times and additional services with our competitors to guarantee you the best possible delivery.

GLS is a European company and therefore hardly relies on partner companies in any other country. Nationally in the respective country there may be parcel services that do their job even better, but as soon as the parcel is handed over to a partner at a border, it becomes complicated and problems arise. This is where GLS plays its trump card and each parcel always remains in one hand.

Optimally coordinated routes enable very fast delivery even over long distances and across several national borders. In most countries, delivery is possible within 2 working days, and the standard delivery times are also adhered to 99.99% of the time.

Transparency is a top priority here, no parcel goes out without a tracking number, every parcel can be constantly tracked so that you are always informed about the status of your parcel. The tracking information is stored in your customer account as soon as your parcel has been sent, you also receive emails from the delivery company with the parcel information and, in many countries, the option to make corrections yourself (address correction, delivery to neighbours or pick-up shops).

All providers also have the option of a drop-off permit, which means that the parcel will be left on your doorstep when you are not at home. But beware, this means that the parcel is no longer covered by insurance. We therefore strongly advise against this option! It is better to specify a desired neighbour or a collection in a shop near you, so that every parcel is and remains insured until you hold it in your hands.

We would like to ship our products all over the world, but we only want to offer countries where shipping is really possible at reasonable prices and where your package will really arrive quickly. We therefore offer shipping to 18 EU countries and hope to expand this in the coming years.

However, if there are unexpected problems with your package, we will be happy to help you. You can find our contact details and options under Contact (Link zu 011_Kontakt). Just write us your order number or parcel number, and we will do our best to solve the problem quickly.